Returns & Exchanges
At Senior, we are dedicated to ensuring your complete satisfaction with our premium fashion collections. If you are not entirely pleased with your purchase, we offer a seamless 30-day return policy for all unworn and tagged items.
Return Process
- 1.Initiate Your Request
Log into your Senior customer account and navigate to the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags remain attached and the merchandise is in its original, unworn condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the exterior of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated courier service and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
