Frequently Asked Questions
Everything you need to know about shopping with Senior
What is the typical shipping timeframe for orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installment plans via Klarna.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize organic cotton, recycled fibers, and ethical manufacturing processes to ensure our fashion is as responsible as it is stylish.
How can I track the status of my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.